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No. When you purchase from this shop you are agreeing fully to this shops terms and conditions.

Items are shipped via Royal Mail or Couriers. Order is processed within 2-3 working days. Once your order is shipped, you will receive a notification. If order is tracked, you will receive a tracking number of the parcel.
Delivery upgrades available at the checkout.
If you are buying bigger value item(s), we strongly advise using insured delivery upgrade (available at the checkout) for tracked service. So the delivery is fully tracked and insured.

Sometimes parcel deliveries are experiencing longer delays. Time estimate is an estimate automatically calculated from the date of the purchase stating the approximate day of the arrival of your parcel. It is expected to come by that date but not a guarantee.
Keep in mind, parcels are not shipped or delivered during weekends or holidays. Couriers do not operate on those days.

Absolutely! Feel free to message me with any inquiries or questions you may have.

On the product page if there is a menu with options and numbers to choose from, this means you are choosing the exact piece from the picture (current stock). On the product pictures you should see a picture with crystals layed out and numbers on them. That means the exact number you are choosing - that is the exact piece you are buying.

Yes. All our jewellery are marked with the silver quality stamp "925". There are a few exceptions, where the stamp would ruin the jewellery, but 99.9% of our silver products got the "925" stamp testifying the quality of the silver used.
Where necessary, items bear a full UK hallmark from the London Assay Office.

No. All our silver jewellery range is nickel-free according to EU regulations.

Yes, sterling silver will always tarnish. Water is the ultimate enemy to sterling silver regarding tarnishing or oxidizing.
Tarnish causes your 925 piece to darken with black marks all over the surface. It looks dull and greasy. Thankfully, there are ways to both slow tarnish and manage it if it's already happened.

As much as possible pictures are taken in natural light and not edited.
Sometimes product colour may slightly vary due to lighting sources or different screen settings.

The item is sold as 1 piece unless stated otherwise.

We build long term relationships with our customers by being honest. As a business we are driven by passion for planet, people, crystals and Nature.
By purchasing from an ethical business you are assured that this money is going back to communities and not big business.
Our partners are selected for their reliability and trustworthiness. We do not buy in bulk from large scale mines. This can cause workers being treated unfairly, disruptions to the communities, wildlife and the landscape.
So buying from us, you can be confident it comes from a reliable source and left no trace of suffering of others or Nature.

We are committed to limit our footprint in Nature as much as possible. Our packaging is eco-friendly, biodegradable and/or recyclable. At the same time, we understand that crystals are fragile so we pack it very safely.
Most of the time your packaging contains only paper. Where it is unavoidable we use bubble wrap which is reused. And we invite you to do the same. We hope you reuse or rectcle our packaging. We all must love our Mother Nature.

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